João Palma is a Senior Support Engineer based in Portugal with seven years of hands-on experience across platform, Linux systems, and telecommunications engineering. He has progressed from field engineering and IT management roles into platform and support positions, currently supporting WorldQuant through Customertimes. João blends low-level Linux and telecoms know-how with platform automation skills gained as a Platform Engineer, making him adept at troubleshooting complex production systems and bridging ops with development teams. His background at 42 Lisboa and Instituto Superior Técnico reflects a strong, self-directed technical education alongside formal engineering training. Known for moving fluidly between hands-on implementation and coordinating development initiatives, he brings practical systems experience and a track record of delivering dependable infrastructure in fast-paced environments.
7 years of coding experience
4 years of employment as a software developer
High School Diploma Science and Technology Area, High School Diploma Science and Technology Area at Escola Secundária Domingos Sequeira
Computer Science, Computer Science at 42 Lisboa
BSc in Information Systems and Computer Engineering, BSc in Information Systems and Computer Engineering at Instituto Superior Técnico
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João Palma - Senior Support Engineer at Customertimes