João Palma

Senior Support Engineer at Customertimes

Portugal
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Summary

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João Palma is a Senior Support Engineer based in Portugal with seven years of hands-on experience across platform, Linux systems, and telecommunications engineering. He has progressed from field engineering and IT management roles into platform and support positions, currently supporting WorldQuant through Customertimes. João blends low-level Linux and telecoms know-how with platform automation skills gained as a Platform Engineer, making him adept at troubleshooting complex production systems and bridging ops with development teams. His background at 42 Lisboa and Instituto Superior Técnico reflects a strong, self-directed technical education alongside formal engineering training. Known for moving fluidly between hands-on implementation and coordinating development initiatives, he brings practical systems experience and a track record of delivering dependable infrastructure in fast-paced environments.
code7 years of coding experience
job4 years of employment as a software developer
bookHigh School Diploma Science and Technology Area, High School Diploma Science and Technology Area at Escola Secundária Domingos Sequeira
bookComputer Science, Computer Science at 42 Lisboa
bookBSc in Information Systems and Computer Engineering, BSc in Information Systems and Computer Engineering at Instituto Superior Técnico
languagesEnglish, Portuguese
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Github Skills (20)

docker-compose10
gameserver10
rcon10
docker9
dedicated-server9
vue-datepicker9
vue-component8
vue7
nuxt6
vue-select6
vue-table6
steam5
vue-datatable5
server4
component-library4

Programming languages (7)

TypeScriptC++ShellCSSVueJavaScriptPython

Github contributions (5)

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HackerSchool/git_workshop

Mar 2021 - Mar 2022

Projects & Git Workshop for HackerSchool new members
Contributions:1 release, 2 reviews, 47 commits in 1 year
membersworkshop
An easy way to run a Palworld dedicated server with Docker 🐳
Contributions:13 releases, 17 PRs, 67 pushes in 1 month
dedicated-gameserversdockerdocker-composedocker-palworldgameserver
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João Palma - Senior Support Engineer at Customertimes