Summary
João Ramalho is an Infrastructure Services Delivery Leader with over 20 years of IT experience and a decade in senior delivery and managed-services roles, currently leading teams at Inetum from Lisbon. He excels at blending hands-on infrastructure expertise (Azure, Office 365, AD, VMware, Checkpoint, Cisco) with operational rigor—driving SLAs, capacity planning, transitions and complex project delivery. Known for building high-performing teams, he pairs people-focused leadership with strict process and governance (ITIL) to turn service challenges into measurable improvements. His background spans energy, outsourcing and large-scale transitions, including migrations to cloud and centralized operations centers, which gives him rare end-to-end visibility from field cabling to cloud architecture. Colleagues value his insistence on high standards, pragmatic problem-solving and appetite for continuous learning—he also unwinds with code, craft beer and rock n’ roll.
11 years of coding experience
11 years of employment as a software developer
Área das tecnologias, Área das tecnologias at Escola Secundário D.João V
English, Spanish