Joe Becher is a Site Reliability Engineer with five years of experience building and scaling support-driven engineering practices across cloud and developer tooling companies. He progressed from founding the Codecov support team and leading process design to partnering with Sentry’s SRE organization to support dedicated enterprise cloud customers. Joe excels at translating customer impact into engineering priorities, creating reusable workflows (like GitHub issue templates) and improving incident triage and escalation across teams. His background in national account management honed a data-driven approach to reducing MTTR and improving first-call resolution, blending operational rigor with customer empathy. Based in Buffalo, NY, he brings a knack for mentoring cross-functional hires and aligning product, sales, and engineering around reliable, customer-first solutions.
6 years of coding experience
10 years of employment as a software developer
Computer Science, Computer Science at Home Education
A game server, being written from scratch, for a very old and long dead game
Contributions:6 PRs, 14 pushes, 6 branches in 3 years 5 months
gamegame-servergame-developmentmmolong
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