Manager, Customer Success Engineering at Confluent
City of Auburn, New York, United States
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Summary
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Senior
Joe Feocco is a customer success engineering leader with 11 years of hands-on experience building trust between technical teams and enterprise customers, currently managing Customer Success Engineering at Confluent. Self-taught and driven by curiosity rather than formal education, he rose through technical support and architect roles at Blackboard and Confluent, blending deep product knowledge with people-first mentorship. He excels at translating complex distributed systems concepts into actionable guidance for customers and teams, and his upbeat communication style is a consistent force multiplier. Joe’s career is rooted in education technology, which informs his passion for making sophisticated software accessible and reliable for users.
Contributions:23 pushes, 1 branch, 1 issue in 11 months
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Joe Feocco - Manager, Customer Success Engineering at Confluent