Summary
Joe Harman is a Site Reliability Engineering Manager with nine years at MX, where he progressed from Quality Assurance Team Lead and System Administrator to DevOps lead and now SRE manager, delivering resilient production systems for a consumer-facing fintech product. Based in Provo, Utah, he combines hands-on operations skills with team leadership to drive reliability, observability, and data-driven infrastructure improvements. Passionate about the product he helps run, he brings a user-first perspective—he uses MX personally and leverages that empathy to prioritize features that truly improve financial wellbeing. Joe’s background in system and network administration and a steady internal progression at a single company reflect deep institutional knowledge and a talent for turning operational challenges into scalable engineering solutions.
10 years of coding experience
13 years of employment as a software developer
Bachelor's degree in Information Technology, System and Network Administration, Bachelor's degree in Information Technology, System and Network Administration at Utah Valley University