Summary
Joe Temple is a seasoned service delivery and project management leader with 8+ years in senior roles and a 20+-year career delivering large-scale network and managed services for education and enterprise customers. As Head of Service Delivery at Zayo and former Director at ENA, he has run remote teams overseeing portfolios of hundreds of concurrent projects, maintaining >90% on-time delivery and world-class NPS across major K-12 deployments. He combines hands-on product ownership (quote-to-cash and internal order systems) with process improvement, BI (Power BI) and strategic reporting to turn operational complexity into predictable outcomes. Known for empathetic people leadership, he develops high-performing teams and improves win rates by standardizing PM practices across proposal and delivery lifecycles. Based in Bargersville, Indiana, he pairs advanced degrees in information and communication sciences with a track record of executing multi-location fiber, WAN and managed Wi‑Fi rollouts under tight schedules. An operator who bridges field engineering, product and executive stakeholders, he consistently delivers customer-first solutions at scale.
8 years of coding experience
16 years of employment as a software developer
M.S., Information and Communication Sciences, M.S., Information and Communication Sciences at Ball State University