Joe Tiersma
QA Analyst at PatientIQ
Chicago, Illinois, United States
Summary
👤
Senior🎓
Top SchoolJoe Tiersma is a QA Analyst based in Chicago with eight years of hands-on experience blending technical testing skills, client-facing support, and identity/access management. He brings 20+ years of customer service perspective to QA, turning user empathy into clearer test cases and more accessible digital experiences. At PatientIQ and Sensient he’s combined process improvement, onboarding security, and hands-on troubleshooting to reduce friction across teams and users. Trained in IT support, responsive web design, and Android basics, he pairs practical tooling knowledge with a strong interest in digital accessibility and inclusive design. Colleagues describe him as a rapid problem-solver and collaborative communicator who thrives on interdisciplinary teams and mission-driven work. Notably, his background in psychology and long history of direct-service roles informs a user-centric approach to quality assurance.
8 years of coding experience
4 years of employment as a software developer
Certificate Google Information Technology Support Professional, Certificate Google Information Technology Support Professional at CourseraJohns Hopkins UniversityNanodegree Android Basics, Nanodegree Android Basics at UdacityCertificate in Responsive Web Design Computer Software Engineering, Certificate in Responsive Web Design Computer Software Engineering at freeCodeCampBachelor of Arts - BA Psychology, Bachelor of Arts - BA Psychology at Dordt University
Github Skills (26)
javascript9
open-source9
linux7
html6
science6
machine-learning6
artificial-intelligence6
computer-science5
algorithm5
connected4
tandem4
extjs3
graph3
directed-acyclic-graph2
nodejs2
Programming languages (4)
Github contributions (5)
JavaOfDoom/JavaOfDoom.github.io
Mar 2019 - Jun 2020
Contributions:1 release, 3 PRs, 10 pushes in 1 year 2 months
JavaOfDoom/ymim
Oct 2019 - Feb 2020
Contributions:19 pushes, 16 branches in 3 months
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