Summary
Joe Trovato is a seasoned Sr. Business Software Analyst with over 11 years in banking and payments technology, currently shaping data application architecture and IT strategy at FIS. He blends hands-on application development, vendor integration, and quality assurance with executive-level business partnering to drive efficient, scalable automation across global financial platforms. Joe has led large implementation and conversion teams—once directing 50 staff and boosting divisional profitability by 30%—and has deep experience with IVR, internet banking, imaging interfaces, and data security solutions. Known for translating complex requirements into standardized processes, he introduced tools like Planview for real-time tracking and a Service Request Evaluation to measure client satisfaction. Comfortable operating at both tactical and strategic levels, he prioritizes cross-team optimization, governance, and measurable ROI for technology initiatives. Based in Orlando, he pairs a technical computing degree with a background in English and business communication, which informs his clear stakeholder-facing documentation and training.
11 years of coding experience
8 years of employment as a software developer
Bachelor's Degree, Computer and Information Sciences, General, Bachelor's Degree, Computer and Information Sciences, General at Nova Southeastern University
English Language and Literature, General, Business, English Language and Literature, General, Business at Flagler College
English, Italian, Spanish, French