Joe Villasenor
Customer Success Manager at Apple
Pflugerville, Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolJoe Villasenor is a Customer Success Manager with nine years of experience and a long tenure at Apple, where he progressed from RCC Team Manager into his current customer-facing role. Based in Pflugerville, Texas, he blends operational leadership with hands-on technical contributions—evidenced by open-source work on the high-profile Matter (Project CHIP) repository, where he improved back-end code generation and test automation for device interoperability. His background in higher education administration and political science gives him a unique angle on stakeholder management, policy translation, and program design. Joe is adept at translating complex technical issues into actionable outcomes for customers and teams, and he has a track record of improving test suites and automation to reduce friction in product validation.
10 years of coding experience
Bachelor's degree, Political Science and Government, Bachelor's degree, Political Science and Government at Texas Tech UniversityHigher Education/Higher Education Administration, Higher Education/Higher Education Administration at Texas Tech Graduate School
English, Spanish
Github Skills (7)
c-language10
cprogramming-language10
test-automation10
code-generation9
matter-js9
ip8
yaml8
Programming languages (2)
Github contributions (5)
project-chip/connectedhomeip
Mar 2022 - Jan 2023
Matter (formerly Project CHIP) creates more connections between more objects, simplifying development for manufacturers and increasing compatibility for consumers, guided by the Connectivity Standards Alliance.
Role in this project:
Back-end Developer & Test Automation Engineer
Back-end Developer & Test Automation EngineerContributions:327 reviews, 53 commits, 141 PRs in 10 months
Contributions summary:Joe primarily focused on modifying code generation and test suites within the project. Their contributions include resolving issues related to optional attributes and responses by handling errors in write operations and adjusting test cases. The user also worked on removing special characters from function names and adding missing clusters and attributes to the simulated app to enhance testing capabilities. Furthermore, they implemented changes to the test suite, including updating multi-admin tests to run the correct steps and integrating specific test functionality related to the Door Lock management.
connectivity-standards-alliancebuild-with-matterguidedzephyrconnectivity
krypton36/connectedhomeip
Jun 2021 - Dec 2022
Matter (formerly Project CHIP) is creating more connections between more objects, simplifying development for manufacturers and increasing compatibility for consumers, guided by the Connectivity Standards Alliance (formerly Zigbee Alliance).
Contributions:213 commits, 71 PRs, 918 pushes in 1 year 6 months
zigbee
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