Joel Pereira
Customer Success Manager at Compass Digital
Vaughan, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolJoel Pereira is a Customer Success Manager with 10 years of experience blending technical depth and client-facing leadership to drive retention and revenue across public and private sectors. He has a track record of turning complex technical challenges into trusted advisory relationships—having supported enterprise data warehouses, led large insurance software project training, and closed over $20M in software services for government clients. Comfortable troubleshooting at the stack level (Apache/PHP, Java, SQL, shell scripting) and translating those details into business outcomes, Joel frequently coaches teams to uplift customer interactions and product adoption. A technology tinkerer at heart, he moves quickly from hands-on problem solving to strategic solutions that reduce support load and scale client success. Based in Vaughan, Ontario, he currently shapes customer outcomes at Compass Digital after roles in pre-sales, solutions architecture, and technical enablement.
10 years of coding experience
12 years of employment as a software developer
Computer Programming and Analysis, Computer Programming and Analysis at Seneca College
Github Skills (20)
google-play8
music8
player8
integrate8
powershell-cmdlets7
pnp6
pnp-powershell6
electron5
machine-learning4
sharepoint4
windows4
desktop4
docker4
aws4
cross-platform4
Programming languages (4)
Github contributions (5)
joelpereira/terraform-provider-densify
Dec 2023 - Feb 2024
Densify Terraform Provider
Contributions:3 releases, 16 PRs, 30 pushes in 2 months
joelpereira/gphoto-webui
Dec 2015 - May 2016
Contributions:43 pushes, 1 branch in 4 months
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