IT Business Support Specialist Infrastructure Manager at tb.lx by Daimler Truck
Portugal
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Summary
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Senior
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Top School
Joel Pires is an IT Business Support Specialist and Infrastructure Manager based in Portugal with over a decade of hands-on experience maintaining Windows and macOS environments, backup systems, and endpoint protection. He has progressed from early systems roles and IT technician work to supporting enterprise clients at BJSS and now managing infrastructure for tb.lx by Daimler Truck, blending operational rigor with user-facing support. Comfortable troubleshooting across servers, backup tools, and antivirus platforms, he pairs practical systems administration with multimedia and journalism-adjacent experience that sharpens communication with nontechnical stakeholders. Known for steady, long-term engagements and a pragmatic approach to infrastructure, he often surfaces small process improvements that reduce repetitive support load.
10 years of coding experience
4 years of employment as a software developer
12º Ano (High School), Information Technologies, 12º Ano (High School), Information Technologies at Escola Secundária Fernando Lopes Graça
Basic School, Basic, Basic School, Basic at Escola 31 de Janeiro
A Flask powered web app hosted at https://predictML.herokuapp.com. It classifies the income based on socio-economic information of US citizens and also predicts house prices of their houses based on their conditions.
Contributions:120 commits, 113 pushes, 2 comments in 3 years 2 months
Contributions:99 commits, 110 pushes, 1 branch in 1 year 2 months
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