Summary
Joel Sheppard is a Senior Site Reliability Engineer with eight years focused on building resilient, secure cloud and AI infrastructure for healthcare at Microsoft (formerly Nuance). He specializes in automating repeatable, auditable deployments using Azure, AKS, Bicep and Azure DevOps, and has led high-stakes efforts like decommissioning legacy systems, replacing local auth with managed identities, and designing CAB governance for patient-critical services. Joel blends a testing-first mindset from a long Quality Engineering career with hands-on platform ownership—he surfaces and fixes the messy, cross-team problems that determine whether systems survive real incidents. Comfortable operating at the intersection of reliability, security, and compliance, he has driven dark-rollout/feature-flag deployments and ServiceNow adoption to reduce operational risk. Based in New Hampshire, he’s known for turning deep operational experience into practical automation and governance that scale across regions and regulatory boundaries.
8 years of coding experience
23 years of employment as a software developer
Associate’s Degree Computer Networking Windows Domain administration and computer repair, Associate’s Degree Computer Networking Windows Domain administration and computer repair at Computer Learning Center
Automated Web Testing with Selenium, Automated Web Testing with Selenium at PluralSight
Ruby and Python, Ruby and Python at Code Academy
Penetration Testing AppSec, Penetration Testing AppSec at Practical Web Application Penetration Testing (PWAPT)
Selenium WebDriver With Java, Selenium WebDriver With Java at UDEMY: Selenium WebDriver With Java - Novice To Ninja
Associate’s Degree Computer Information Technology (CIS), Associate’s Degree Computer Information Technology (CIS) at Southern New Hampshire University
Software Testing, Software Testing at Rapid Software Testing
Git Complete: The definitive step-by-step guide to Git, Git Complete: The definitive step-by-step guide to Git at Udemy Alumni