Summary
Johir Rayhan is an operations leader with 9 years of cross-functional experience blending IT, client services, and education-focused operations from Dhaka. Currently Operations Manager at Hai Education, he drives process improvements, CRM implementations and team performance while managing student admissions, visa workflows and partner university relationships. His background includes senior client and vendor management for US-focused property services, hands-on IT infrastructure and digital business work (SEO, website management), and analytics-driven reporting across CRMs and data tools. Comfortable bridging technical and non-technical teams, he has a CS degree and a practical full-stack software background that informs automation and system selection decisions. Colleagues find him adept at turning regulatory and operational complexity into repeatable processes that scale.
9 years of coding experience
3 years of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at North South University
HSC, Science, 5.00, HSC, Science, 5.00 at St. Joseph Higher Secondary School
SSC, science, 5.00, SSC, science, 5.00 at Sher-E-Bangla Nagar Govt. Boys' High School
English, Bangla