John Angeles
Customer Technical Support Engineer at Ideal Postcodes
Hyndburn, England, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolJohn Angeles is a Customer Technical Support Engineer with four years' experience in the software industry, currently supporting geolocation products at Ideal Postcodes from his base in Hyndburn, England. He combines hands-on customer support and technical troubleshooting with coaching and management experience honed as a former shift manager at KFC UK & Ireland. Trained in Creative Technologies (Bangor University), he brings a creative approach to solving technical problems and translating complex issues into clear guidance for users. Known for strong communication and workplace-safety awareness, he emphasizes reliable, user-focused outcomes and continuous improvement. An adaptable operator who thrives at the intersection of customer success and technical operations, he often spots process improvements that reduce repeat tickets.
5 years of coding experience
2 years of employment as a software developer
Bachelor of Science - BS, Creative Technologies, Bachelor of Science - BS, Creative Technologies at Bangor University
English, Filipino, Spanish
Github Skills (7)
geolocation10
docusaurus6
openapi6
react6
open-api-v34
swagger3
javascript1
Programming languages (3)
Github contributions (5)
ObelusFamily/Anythink-Market-vjat2
Oct 2022 - Oct 2022
Contributions:4 PRs, 3 pushes, 2 branches in 1 day
ideal-postcodes/postcodes.io
Jan 2023 - Jan 2023
UK postcode & geolocation API, serving up open data
Contributions:1 review, 28 commits, 4 PRs in 18 days
geolocation
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