John Apple
Senior Customer Success Architect at Red Hat
Raleigh, North Carolina, United States
Summary
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SeniorJohn Apple is a Senior Customer Success Architect based in Raleigh, NC, with eight years of experience bridging people-first communication and technical operations for distributed systems. At Red Hat he focuses on IT operations, automation, architecture, and service management, translating complex technical ideas into clear, actionable guidance for customers and stakeholders. He excels at process improvement, documentation, and centralizing information to reduce duplication and data rot, bringing measurable operational clarity to teams. An infrastructure architect and seasoned technical support engineer who still enjoys coding in Perl, he pairs hands-on troubleshooting with strategic architecture. His uncommon strength is turning tribal knowledge into durable, auditable processes that scale across teams and environments.
8 years of coding experience
English, Spanish
Github Skills (136)
infrastructure-management10
ansible10
vagrant10
deployer10
yubico10
backend-api9
cisco9
authenticator9
rhel9
claims9
provisioning8
fido8
python8
cisco-ios8
juniper8
Programming languages (16)
Github contributions (5)
redhat-gpte/check_k8s
Dec 2021 - Nov 2024
Check plugin for kubernetes
Contributions:5 PRs, 8 pushes, 2 branches in 2 years 10 months
kubernetes
rhpds/openshift-user-reaper
Apr 2023 - Jan 2025
Operator to delete users based on inactivity
Contributions:1 review, 2 PRs, 1 push in 1 year 9 months
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