Summary
John Greet is a Technical Support Lead with 13 years of experience in developer-facing roles, currently leading support at PlanetScale from New York. He brings a mix of hands-on engineering and customer advocacy honed during nearly a decade at GitHub, where he progressed from Support Engineer to Senior Application Engineer and helped containerize legacy services, secure internal tools, and harden systems for enterprise customers. John has deep expertise in incident response, quality assurance for abuse-prevention features, and onboarding engineering talent — skills that help bridge product, security, and support teams. He pairs formal training in Computer Science and Engineering from UC Davis with a practical systems-first mindset and a track record of turning operational pain points into scalable processes.
13 years of coding experience
8 years of employment as a software developer
Computer Science and Engineering, Computer Science and Engineering at UC Davis