John Keenan
Technical Account Senior Manager at Salesforce
San Francisco, California, United States
Summary
🤩
Rockstar🎓
Top SchoolJohn Keenan is a Technical Account Senior Manager in San Francisco with over a decade of hands-on experience translating complex cloud and API technologies into measurable business value for Fortune 500 and government customers. He has progressed from hands-on customer success and onboarding—designing microservice architectures, Docker images, and global follow-the-sun support systems—to leading technical account strategies at Kong and now Salesforce. Known for combining engineering fluency with customer empathy, he drives product feedback into roadmaps and builds scalable support and training programs that reduce operational burden. A practical polyglot across DevOps, API gateways, and cloud deployments, he often pairs virtually with customers to debug real-world systems and create actionable onboarding content. His career shows a pattern of solving messy integration problems and institutionalizing those solutions so teams can “set it up and safely forget it.”
11 years of coding experience
9 years of employment as a software developer
Bachelor of Arts (B.A.), Broadcast Electric Communication Arts, Bachelor of Arts (B.A.), Broadcast Electric Communication Arts at San Francisco State UniversityLas Positas College
Github Skills (42)
api-management10
kubernetes10
artificial-intelligence10
docker10
reverse-proxy10
load-balancing10
kong-plugin10
luajit10
iron10
iot10
consul10
api10
gateway10
api-gateway10
ai10
Programming languages (8)
Github contributions (5)
iron-io/docs
Oct 2015 - Jan 2017
Iron.io Dev Center documentation.
Contributions:370 commits, 84 PRs, 325 pushes in 1 year 2 months
dev-centercenterdeviron
john-paul-keenan/kong
May 2018 - Jul 2018
Contributions:35 commits, 34 pushes, 1 branch in 1 month
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