Independent Researcher And Consultant at Software Engineering Institute
Gloucester, Massachusetts, United States
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Summary
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Senior
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Top School
John Klein is an Independent Researcher and Consultant with over two decades of experience translating business strategy into reliable systems and products across startups, large enterprises, and government labs. He has a rare blend of hands-on technical depth and strategic leadership, having led architecture and technology at Avaya, driven research and modernization efforts at Carnegie Mellon’s Software Engineering Institute, and directed complex defense and DSP programs earlier in his career. John specializes in communication analytics, unified communications, contact center/CRM systems, video conferencing, and digital signal processing, and excels at bridging research to practice through external innovation networks. He is experienced in multi-site and global product delivery, captive and contract offshore development, and M&A integrations, consistently producing high-quality, predictable outcomes for pre-IPO and established organizations. Holding advanced degrees in electrical engineering and computer science including a PhD, he combines rigorous academic training with practical system-building—an often unseen strength that enables rapid, evidence-driven decisions in high-stakes projects.
10 years of coding experience
24 years of employment as a software developer
Doctor of Philosophy - PhD, Computer Science, Doctor of Philosophy - PhD, Computer Science at Vrije Universiteit Amsterdam (VU Amsterdam)
ME, EE-Digital Communications Systems, ME, EE-Digital Communications Systems at Northeastern University
BE, Electrical Engineering and Computer Science, BE, Electrical Engineering and Computer Science at Stevens Institute of Technology
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