John Laughlin is a seasoned executive who has led CTI from a single Saint Louis office to 44 locations across the US and UK as CEO and President since 1997. With over a decade of documented professional experience and a longer tenure as a company leader, he blends strategic growth, operations scaling, and cross-border expansion expertise. Based in Greater St. Louis, he draws on a Midwest educational foundation spanning Independence Community College, Washburn University, and the University of Kansas. His leadership style emphasizes sustainable expansion and local market adaptation, translating early regional success into a multinational footprint. Not obvious from the title: he has steered CTI through decades of change, suggesting deep institutional knowledge and an ability to evolve company strategy across technology and service shifts.
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