John M is a Senior Infrastructure Engineer with 12 years of hands-on experience designing and operating resilient enterprise and data center networks across the New York City area. He’s a proven incident commander and primary resolver during major outages, skilled at driving carrier escalations, reducing MTTR, and improving post-mortem and documentation practices. John has deep expertise with Juniper networks, SIP/ISP carrier processes, DDoS mitigation (blackhole routing), and automated provisioning using Puppet on Red Hat systems. He also manages end-to-end carrier relationships, from circuit design to contract negotiation, consistently cutting provisioning timelines and recurring costs. Known for building dynamic lab environments, he blends practical troubleshooting with automation to accelerate developer workflows and harden production reliability.
12 years of coding experience
7 years of employment as a software developer
Bachelor of Science (BS), Computer Engineering, Bachelor of Science (BS), Computer Engineering at De La Salle University
A simple, intuitive, and powerful JavaScript signaling library
Contributions:338 pushes, 73 branches, 2 tags in 3 years 8 months
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John M - Senior Infrastructure Engineer at Ooma, Inc.