Summary
John Mackender is a Senior Security Engineer/Architect with 30+ years of hands-on experience designing and operating resilient, enterprise-grade network and security infrastructures. Based in Gilberts, Illinois, he currently shapes information security strategy at Arthur J. Gallagher, having led global implementations of IBM QRadar, Broadcom Secure Web Gateway, CyberArk upgrades, and migrations to Zscaler across multi-region and multi-cloud environments. Known for bridging technical delivery with business value, he has repeatedly recaptured costs (notably a $1.3M MSSP in-sourcing win) while mentoring SOC teams and serving as an escalation point for incidents and audits. His background spans large retail, airline, and manufacturing firms where he consolidated security platforms, engineered high-availability architectures, and drove policy and PCI/SOX compliance efforts. Colleagues rely on him for pragmatic roadmaps that balance tactical needs with multi-year maturity planning and M&A security vetting.
10 years of coding experience
9 years of employment as a software developer
German