John Mceniery
Suppport Knowledge Lead at Elastic
Gold Coast City, Queensland, Australia
Summary
🤩
Rockstar🎓
Top SchoolJohn Mceniery is a Support Knowledge Lead with six years of experience specialising in bridging engineering, product and support to deliver scalable knowledge programs and exceptional customer outcomes. Based on a deep hands-on background in storage, virtualization and cloud platforms, he has led complex infrastructure projects spanning petabytes of storage, datacentre migrations and SAN/network encryption. At Elastic he built and runs the Knowledge Centered Service (KCS) program, designing training, coaching and cross-functional processes that embed knowledge into engineers’ daily workflows. He combines technical troubleshooting strengths (from EMC/HP storage to VMware and observability tooling) with automation experience in languages like Go and PowerShell to drive resilience and operational efficiency. Colleagues rely on him to translate low-level performance diagnostics into product improvements and durable support documentation. Located on the Gold Coast, he pairs technical depth with a knack for mentoring and change management across large, secure environments.
6 years of coding experience
12 years of employment as a software developer
Bachelor Information Technology, Bachelor Information Technology at Griffith University
Stackoverflow
1reputation
0reached
0answers
0questions
Github Skills (13)
restful10
elasticsearch10
search-engine10
opensearch10
java10
filebeat9
logstash9
heartbeat8
packetbeat7
metricbeat7
elastic1
issue-tracking1
uptime1
Programming languages (3)
Github contributions (4)
elastic/elasticsearch
Nov 2019 - Apr 2020
Free and Open Source, Distributed, RESTful Search Engine
Contributions:6 commits, 2 PRs, 3 branches in 4 months
restfulsearch-engineopensearchelasticsearchjava
elastic/beats
Jan 2020 - Jan 2020
:tropical_fish: Beats - Lightweight shippers for Elasticsearch & Logstash
Contributions:1 commit, 1 PR, 1 branch in 1 day
tropicalheartbeatlogstashbeatsfilebeat
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