John Pillar is a distinguished engineer and technology executive based in London with nine years in senior leadership roles driving payments, innovation and venture technology at NatWest Group. He has a track record of transforming retail and commerce platforms—from ASOS and M&S to Arcadia and Discover&Deliver—building scalable engineering organisations and pioneering customer-facing digital experiences. At NatWest he advises on high-impact technical decisions and has served as CTO for Payments and for Ventures, Innovation & Partnerships, shaping products that touch millions of consumers and businesses. Equally hands-on, he enjoys tinkering with IoT and treating his house as code, bringing maker-level curiosity to enterprise architecture. Known for blending entrepreneurial drive with pragmatic delivery, he repeatedly converts experimental ideas into production-grade platforms that improve the bottom line.
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John Pillar - Distinguished Engineer at NatWest Group