John Reiner

Senior Technical Support Engineer at Finout

Keyport, New Jersey, United States
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Summary

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Rockstar
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Top School
John Reiner is a Senior Technical Support Engineer with six years of experience turning cloud complexity into clarity, currently focused on helping customers at Finout. He brings deep hands-on expertise in container ecosystems—Docker and Kubernetes—and a track record at Datadog troubleshooting orchestration deployments and mentoring junior engineers. Comfortable reading and debugging codebases in Python, Go, Ruby and JavaScript, he pairs platform-level troubleshooting with a software engineering background from Flatiron School. His prior roles in financial services and member support honed his customer-first communication and problem-framing skills for complex, cross-functional incidents. Based in Keyport, NJ, he combines technical fluency with practical operational empathy, often leading fact-finding calls that bridge product, code, and customer needs. Outside work he channels curiosity into guitar and nature pursuits, a balance that keeps his troubleshooting calm and creative.
code6 years of coding experience
job4 years of employment as a software developer
bookAssociate's degree Business Administration and Management General, Associate's degree Business Administration and Management General at Brookdale Community College
bookComputer Software Engineering, Computer Software Engineering at Flatiron School
languagesEnglish
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Stackoverflow

Stats
15reputation
8kreached
3answers
3questions
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Github Skills (14)

hugo9
javascript9
open-source9
datadog8
documentation7
controls6
asp-net6
user-control6
dynamic6
azure6
asp-net-core6
viewstate6
azure-cloud-services6
git5

Programming languages (5)

TypeScriptCSSJavaScriptHTMLRuby

Github contributions (5)

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john-reiner/wilson-api

Feb 2021 - Sep 2022

Contributions:2 PRs, 76 pushes, 1 branch in 1 year 7 months
john-reiner/learn-co-sandbox

Oct 2019 - Dec 2020

Contributions:655 pushes, 2 branches in 1 year 2 months
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John Reiner - Senior Technical Support Engineer at Finout