John Rochester is a Cloud Engineer with a decade of hands-on experience building and stabilizing production infrastructure across UK tech firms. He has operated in SRE and infrastructure roles at Causeway Technologies, Bede Gaming and ServiceNow, working daily with Kubernetes, Terraform, Prometheus, ELK, Puppet and CI/CD tooling to automate and harden systems. Comfortable toggling between firefighting customer incidents and delivering durable automation, he emphasizes reducing manual toil and improving observability. A Sunderland-based BSc in Networking and Cybersecurity complements his practical background from desktop support to senior infrastructure engineering. Notably, he blends deep operational troubleshooting (MySQL, ServiceNow instance recovery) with platform-level engineering, making him effective across both incident response and long-term reliability projects.
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