John Schuster
Success Coach at Expensify
Fairview, Tennessee, United States
Summary
🤩
Rockstar🎓
Top SchoolJohn Schuster is a customer experience leader with eight years of hands-on experience at Expensify, where he manages a high-value portfolio of enterprise and mid-market accounts while mentoring and scaling support teams. He operates at the crossroads of account management, product, and engineering—translating complex API and accounting integration challenges into practical product improvements like QuickBooks auto-reconciliation and Help Site enhancements. Known for retaining and expanding strategic customers, he combines technical problem-solving with deep compliance, risk, and KYC expertise. John’s background in operations and cross-border logistics gives him a practical, systems-oriented approach to reducing friction for customers and internal teams. Based in Fairview, Tennessee, he’s an early mentor-program advocate who cultivates autonomy and critical thinking in others while still owning key customer relationships.
8 years of coding experience
2 years of employment as a software developer
Mission Viejo High SchoolMusic, Music at Irvine Valley College
Github Skills (13)
chat10
financial10
responsive10
collaboration10
jekyll10
jekyll-theme10
mute8
microphone5
testing3
flutter3
android3
chrome1
chrome-extension1
Programming languages (5)
Github contributions (5)
johnchristianschuster/public
Feb 2018 - Apr 2021
Contributions:1 PR, 4 pushes, 5 branches in 3 years 2 months
johncschuster/NewHelpTest
Apr 2022 - Jan 2025
Contributions:2 PRs, 3 pushes, 2 branches in 2 years 8 months
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