Summary
John Southerland is a Senior Staff Product Manager specializing in observability and performance engineering with over 8 years of focused experience and a career spanning major enterprises and government projects. He has repeatedly architected and delivered custom integrations for AppDynamics, Splunk ITSI, CA Introscope/CEM and other monitoring ecosystems, turning complex telemetry into actionable customer value that drives sales and retention. Comfortable at the intersection of product, engineering, and customer success, he blends cloud-native, containerization and DevOps practices with a strong background in AI/ML and NLP from a Computer Science master’s program. He mentors engineering teams, shapes roadmaps to improve adoption and profitability, and is known for building pragmatic automation and monitoring tooling that scales across time zones and offshore teams. A former consultant and founder who led end-to-end performance programs for banks, federal agencies, and large SaaS vendors, he brings both hands-on systems engineering chops and a strategic, revenue-minded product lens.
8 years of coding experience
20 years of employment as a software developer
Master’s Degree Computer Science Intelligent Systems Track, Master’s Degree Computer Science Intelligent Systems Track at The University of Texas at Dallas
Associate's degree Computer Science, Associate's degree Computer Science at Dallas College
English, Persian, Portuguese, Spanish