John Tyree
Information Technology Services Manager
Greater Phoenix Area United States
Summary
👤
Senior🎓
Top School
Top expert inNeovim Ecosystem and Shell Customization
John Tyree is an IT service management leader with over 25 years of experience and a 16-year documented track record managing large-scale incident, problem, and service desk operations across public and private sectors. He has led teams responsible for tens of thousands of users and multi-million-dollar asset inventories, driving service improvements that raised availability above 99% and eliminated sev-1 issues. Skilled in ITIL practices, vendor relations, forecasting and reporting, he has built centers of excellence and implemented core processes like incident, change, problem, and asset management at state and municipal levels. A hands-on manager who still contributes to technical projects, he has improved and refactored Python pattern examples on GitHub, reflecting a practical attention to code quality alongside operational leadership. Based in Greater Phoenix, he’s known for customer-first thinking, dependable follow-through, and a knack for turning reactive support teams into proactive service organizations.
17 years of coding experience
5 years of employment as a software developer
Certified, ITIL - IT Service Management, Certified, ITIL - IT Service Management at Dream Catchers
Github Skills (8)
design-patterns10
idioms10
python10
shell8
bash8
script8
sh8
scripting8
Programming languages (15)
Github contributions (5)
faif/python-patterns
Feb 2014 - Feb 2014
A collection of design patterns/idioms in Python
Role in this project:
Back-end Developer
Back-end DeveloperContributions:9 commits in 1 day
Contributions summary:John primarily contributed to the `python-patterns` repository by modifying existing Python code and shell scripts. Their work included refactoring code, adding output to scripts, correcting print statements, and optimizing mediator and memento example scripts. The user also addressed code quality issues, such as removing deprecated methods and adding output to the bottom of scripts. These modifications align with improving the functionality and demonstration of design patterns.
design-patternspythonidioms
johntyree/templates.vim
Nov 2012 - Sep 2020
Contributions:10 commits, 2 pushes in 7 years 11 months
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