Summary
John Williams is a Lead Technical Writer specializing in cloud and developer-facing documentation with six years of focused experience and a decade-plus background in enterprise software content. Based in Austin, he crafts API references, tutorials, and deployment guides for platforms like MongoDB Atlas and has automated documentation workflows using Terraform, Ansible, Python scraping, swagger-core, and Hugo templates. He pairs deep engineering collaboration—mentoring teammates and participating in hiring—with hands-on scripting that bridges docs and DevOps, such as building disposable Ops Manager environments and automating REST API publishing. A Carnegie Mellon–trained technical writer with prior roles at Oracle and CognitiveScale, he brings a rare mix of editorial rigor from legal and academic work plus practical infrastructure automation that speeds continuous delivery of documentation.
6 years of coding experience
7 years of employment as a software developer
Bachelor's of Arts, English, Bachelor's of Arts, English at West Liberty State University
Master's of Arts, Technical Writing, Master's of Arts, Technical Writing at Carnegie Mellon University