Summary
John Wong is a Senior Site Reliability Engineer with 13 years of experience building and operating large-scale recommendation and infrastructure platforms across Netflix, TikTok, Facebook, Mozilla, and startups. He has led SRE teams supporting critical recommendation services at TikTok and currently drives core SRE work at Netflix, blending hands-on incident work with developer productivity and observability improvements. His background spans production engineering for News Feed ranking, developer tooling at Oscar Health, and early web security work at Mozilla, reflecting a deep cross-domain systems expertise. John is comfortable both breaking and fixing complex systems—he prioritizes improving onboarding, CI, and observability to reduce toil and pages at 3 a.m. Outside of work he brings a curious, interdisciplinary perspective shaped by studies in computer science and neuroscience, and a track record of turning infrastructure challenges into reliable, scalable platforms.
12 years of coding experience
11 years of employment as a software developer
Bachelor of Science (B.S.) Computer Science, Bachelor of Science (B.S.) Computer Science at The City College of New York
Bachelor of Arts - BA Neuroscience, Bachelor of Arts - BA Neuroscience at Queens College
High School Diploma, High School Diploma at Francis Lewis High School