John Yerhot
Support Engineering at Claire and Ethan’s Big Business LLC
Rocklin, California, United States
Summary
👤
Senior🎓
Top SchoolJohn Yerhot is a seasoned support engineering leader with 17 years building and scaling customer-facing technical teams, from rural school district web apps to surviving Super Bowl–level traffic at an early PaaS. He was an early GitHub Enterprise hire and later grew North American Enterprise Support into a 30+ engineer org, ultimately overseeing 60+ global support staff through Microsoft’s acquisition. As Head of Support at Instabase, PlanetScale, Replit and other startups, he repeatedly built teams, processes, KPIs and CX tooling from the ground up and launched tiered support offerings. Practical, hands-on and unpretentious, he pairs strategic org design with queue-level empathy—he even spent time flipping burgers at McDonald’s before a long career in tech. Now based in Rocklin, CA, he splits time between building support functions and tinkering with vintage hi‑fi at Yerhot Audio.
18 years of coding experience
10 years of employment as a software developer
Lake Superior CollegeElementary Education, Elementary Education at University of Minnesota Duluth
Stackoverflow
21reputation
2kreached
1answer
0questions
Github Skills (31)
recipe10
scaling10
mysql9
mkv9
cookbook9
planetscale9
database9
mruby9
utorrent8
mp48
media-library8
metadata8
cloud-platform8
vitess8
couchpotato7
Programming languages (6)
Github contributions (5)
johnyerhot/engineyard_test
Mar 2015 - Oct 2025
test app for EY app cloud
Contributions:15 PRs, 24 pushes, 22 branches in 10 years 9 months
test-app
johnyerhot/enki
Sep 2021 - Oct 2025
A Ruby on Rails blogging app for the fashionable developer. It's better than Mephisto or SimpleLog
Contributions:21 PRs, 35 pushes, 36 branches in 4 years 1 month
ruby-on-railsrailsrubybloggingruby-on
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.