Johnny Perdomo
Customer Success Operations Manager
New York, New York, United States
Summary
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SeniorJohnny Perdomo is a bilingual Customer Success Operations Manager based in Miami with 8 years of experience optimizing client relationships, operational workflows, and cross-functional delivery for fast-growing platforms and distribution businesses. He has a track record of building SOPs, internal tools, and documentation from the ground up to reduce manual work, improve visibility, and increase margins through targeted efficiency initiatives. Comfortable working directly with executives and international teams, Johnny combines high-touch client engagement with data-driven process redesign to scale consistent service at enterprise and SMB levels. His background spans hands-on logistics coordination and SaaS support, giving him an unusual blend of field operations savvy and product-facing technical problem-solving.
8 years of coding experience
Github Skills (57)
lottie10
mapkit10
coredata10
crud10
ios9
realm-database9
swift9
cloudkit9
timezone8
area-chart8
bubble-chart8
line-chart8
stripe8
boxplot8
currency8
Programming languages (4)
Github contributions (5)
johnnyperdomo/Pretty-Wallpapers
Jul 2018 - Mar 2020
Contributions:10 commits, 11 pushes, 1 branch in 1 year 8 months
johnnyperdomo/Contacts
Dec 2018 - Mar 2020
iOS Contacts App written in Swift 4 using C.R.U.D
Contributions:36 commits, 20 pushes, 1 branch in 1 year 3 months
iosswiftcoredatacontactsapple
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