Summary
Jolie Tingen is a User Experience Designer and Information Architect with a decade of experience shaping complex digital products, currently designing user-centered solutions at Duke University. She combines multidisciplinary training—from a BM in classical guitar to an MA in educational media and an MSIS in Library and Information Science—to approach product problems with empathy, pedagogy, and strong information structuring. Certified by Nielsen Norman Group in interaction design, Jolie has improved workflows in learning management systems and designed middleware that orchestrates cross-system interactions. Her facilitation skills and user research expertise enable adaptable, collaborative design processes that translate stakeholder complexity into clear experiences. Based in Durham, North Carolina, she maintains a public project portfolio that reflects a hands-on, curious approach to prototyping and documentation. Colleagues describe her as relentlessly curious and uniquely able to bridge instructional needs with technical ecosystems.
10 years of coding experience
MA, Curriculum and Instruction, Educational Media, MA, Curriculum and Instruction, Educational Media at Appalachian State University
BM, Music, Classical Guitar, BM, Music, Classical Guitar at University of North Carolina School of the Arts
MSIS, Library and Information Science, MSIS, Library and Information Science at University of North Carolina at Chapel Hill