Summary
Jon Nagel is a Senior Site Reliability Engineer with 12 years of hands-on experience building and operating resilient infrastructure for marketing, healthcare, and enterprise environments. He blends deep systems administration roots with practical DevOps — designing Jenkins pipelines, automating with Python and Perl, and managing OpenShift and Terraform-driven environments. At UnitedHealth he converted and standardized deployment tooling into self-service pipelines and shifted chatbot functionality to an API-first backend, boosting developer productivity and operational robustness. Currently at Verisign, he focuses on reliability at scale while drawing on a background of Azure staging environments, configuration management experiments with Chef/Ansible, and cross-platform desktop support. Known for pragmatic automation and attention to auditability, he frequently turns manual processes into repeatable, auditable workflows. Based in Durham, NC, he pairs a Rutgers Computer Science degree with a practical, operations-first approach to delivering secure, maintainable systems.
12 years of coding experience
5 years of employment as a software developer
Bachelor of Science (B.S.), Computer Science, Bachelor of Science (B.S.), Computer Science at Rutgers University-Newark