Summary
Jon Robinson is an IT System Analyst with over a decade of IT experience and 5+ years focused on systems administration, SCCM-driven software configuration management, build/deployment and VMware operations. He excels at troubleshooting cross-platform environments (Windows/Mac/Linux), automating enterprise tasks with PowerShell and Python, and liaising between engineering and service desk teams to improve deployment success and operational visibility. At Truist he played a key role in Active Directory, Citrix XenApp/Director and SCCM incident resolution and helped validate policy changes during a major bank merger, demonstrating both technical depth and change-management savvy. Comfortable with cloud and networking basics (AWS, Linux, monitoring), he pairs hands-on engineering with a knack for documenting repeatable fixes and training others to reduce recurring incidents.
12 years of coding experience
High School Diploma, General Education, High School Diploma, General Education at Dudley High School
Bachelor of Applied Science (B.A.Sc.), Engineering, Bachelor of Applied Science (B.A.Sc.), Engineering at North Carolina Agricultural and Technical State University
English, Spanish