Jon Simpson
Self Employed
Ottawa, Ontario, Canada
Summary
👤
Senior🎓
Top SchoolJon Simpson is a Senior Software Engineer and engineering leader with 12 years of experience building and scaling distributed systems, now focused on DevOps and AI-driven customer experiences from Ottawa. Formerly a Senior Development Manager at Shopify, he led and grew teams, rebuilt core Help Center infrastructure, and spearheaded integration of OpenAI/GPT-based features that reduced contact volume and improved AI-driven helpfulness. He has a track record of automating operations and engineering processes—from rule engines routing 100k interactions/day to performance-focused event processors—and enjoys finding the smallest changes that yield outsized impact. Jon runs an engineering blog where he documents practical automation, system simplification, and personal projects, and maintains a steady freelance/portfolio practice since 2011. Comfortable hands-on across Ruby on Rails, React/TypeScript, GraphQL and production Linux/CI systems, he blends people leadership with deep product-operational empathy. A detail not obvious from titles: he architected tooling and mentor programs that scaled developer productivity and career growth as much as the products themselves.
12 years of coding experience
9 years of employment as a software developer
Bachelor of Computer Science, Network Computing Honours, Co-op, Bachelor of Computer Science, Network Computing Honours, Co-op at Carleton University
Github Skills (39)
discord10
msbuild9
multiplayer9
simulation9
linux9
windows9
opengl9
server9
visual-studio9
cpp9
graphql8
relay8
xcode8
cmake8
rails8
Programming languages (8)
Github contributions (5)
jonniesweb/comp2404
Mar 2014 - Mar 2015
Contributions:34 commits, 2 pushes, 2 branches in 1 year
jonniesweb/comp2401
Oct 2013 - Apr 2014
Contributions:29 commits in 5 months
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