Summary
Jon Zobrist is a senior systems development leader with 14 years building and operating large-scale cloud infrastructure, currently directing Customer Success for Application Networking at AWS in Seattle. He combines hands-on SRE and systems engineering experience—spanning ELB, PrivateLink, EC2, and S3—with management of cross-functional incident response, testing frameworks, and customer escalation processes. Jon’s career began running his own ISP and progressed through roles as an IT director and DevOps leader, giving him deep operational empathy and a pragmatic automation-first mindset. He frequently hires and mentors SREs, SDETs, and SDEs, translating customer issues into tooling and process improvements that reduce toil. Known as a self-described “technology nerd,” he blends low-level systems hardening and networking skills with large-scale cloud service reliability. An unspoken strength is his history of building resilient solutions in constrained environments—skills he brings to complex, high-availability cloud services.
14 years of coding experience
25 years of employment as a software developer
none pre-engineering, none pre-engineering at Rick's College
High School Diploma High School, High School Diploma High School at American High School
The University of Utah
Spanish