Summary
Jonas Silva is a Senior IT Analyst based in São Paulo with over a decade in IT and nine years of hands-on experience managing hybrid infrastructures across on-premises and cloud environments. He administers Windows and multiple Linux distros, oversees LATAM asset and user management, and has driven cloud projects across AWS, Azure and GCP while sustaining a DataLake on GCP. Jonas combines network engineering—Next‑Gen firewalls, switches, segmentation—and monitoring expertise (Zabbix dashboards and alerts) with budget management, vendor negotiation and third‑party team leadership. He implemented company-wide Help Desk processes with KPIs/SLAs, led meeting-room automation initiatives, and partnered with legal to shape LGPD-compliant policies. A PHP backend developer by background, he pairs coding sensibilities with infrastructure automation and security focus, currently deepening his skills through an MBA in Cybersecurity. Colleagues describe him as a pragmatic problem-solver who builds observable, resilient systems and mentors others through operationalizing best practices.
9 years of coding experience
Técnico em Informática, Ciências da Computação e Informática, Técnico em Informática, Ciências da Computação e Informática at ETEC São Paulo
Pós-graduação Lato Sensu - MBA, Cibersegurança, Pós-graduação Lato Sensu - MBA, Cibersegurança at Impacta Tecnologia
Bacharelado em Engenharia, Computer Engineering, Bacharelado em Engenharia, Computer Engineering at Universidade Paulista
Portuguese, English, Spanish