Summary
Jonas Sjöberg is a seasoned infrastructure and service delivery leader with over 25 years in ICT and a proven record of steering large-scale operations, transformation and service quality across European footprints. Currently Director Infrastructure Service & Support at Dustin Group, he combines strategic accountability for finance, profitability and continuous improvement with hands-on infrastructure know-how—he describes himself as a UNIX aficionado. Jonas has repeatedly moved between program-level transformation and day-to-day operational leadership at major providers like Telia and Fujitsu, which gives him both breadth in customer-facing B2B services and depth in cloud, connectivity and back-office systems. He is known for aligning IT foundations to business outcomes—enabling everything from warehouse operations to HR systems—while driving measurable service efficiency and end-customer satisfaction. An experienced change agent, he blends pragmatism and technical curiosity to modernize service portfolios without sacrificing operational stability.
11 years of coding experience
10 years of employment as a software developer
Swedish, English, German