Jonathan Ackerman is an experienced software engineer and solutions architect with over three decades of coding and 15 years of commercial experience delivering large-scale, user-facing systems across airlines, retail, and fintech. He has led architecture and delivery for complex transformations—most notably an 18-month loyalty migration that moved 2 million members overnight—and built conversational AI, digital human, and personalization platforms. Comfortable switching between hands-on prototyping and strategic leadership, he combines pragmatic engineering with Agile/Lean and Continuous Delivery practices and often mentors teams across disciplines. His background spans cloud and real-time systems, NLP/LLMs, vector stores, and identity/privacy architectures, reflecting a strong focus on customer data and martech. Jonathan’s career began with a childhood Commodore Vic-20 program, and he still brings that early fascination for elegant, playful solutions to industrial-scale problems. Based in Auckland, he balances technical leadership with entrepreneurial experience as a director of his own firm.
Contributions:12 commits, 9 pushes, 1 branch in 1 year 2 months
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