Jonathan Angeles is an IT operations leader with nine years of experience managing desktop and infrastructure support across enterprise environments, currently running IT Operations at DocuSign’s San Francisco HQ. He has led helpdesk teams, provided C‑suite technical support, and driven large migrations—from G Suite to Office 365 and Windows refreshes—while maintaining high SLAs for thousands of users. Jonathan combines hands-on networking and AV expertise with automation and AI adoption, having implemented a Moveworks bot that achieved ticket resolution rates equivalent to four technicians. Based in Oakland, he pairs curiosity about AI/ML and cybersecurity with a humble, user-focused approach to problem solving.
9 years of coding experience
10 years of employment as a software developer
Bachelor of Arts (B.A.), Computer and Information Sciences, General, Bachelor of Arts (B.A.), Computer and Information Sciences, General at DeVry University-California
- Check if you have an account that has been compromised in a data breach
Contributions:1 release, 10 commits, 2 PRs in 8 days
data-breachcompromisedaccountbreach
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Jonathan Angeles - Information Technology Operations Lead