Jonathan C is a seasoned operations and management leader with a decade of experience steering digital transformation, operations, and business strategy across finance, insurtech, and manufacturing in Costa Rica and internationally. Currently Management Director at CAPPA S.A., he combines family-business leadership in the paper and packaging market with prior roles driving product-led operations, CRM strategy, and OKR-driven teams at startups like SingularCover and Cover Genius. His background in private banking and financial consultancy (Bocconi-educated) gives him a rare blend of customer-centric product design and strong financial acumen, useful for pricing, risk and go-to-market decisions. Known for building sales/support infrastructures from scratch and owning roadmaps, he excels at translating market insights into competitive products for SMEs. An understated strength is his cross-cultural client experience managing UHNWI relationships and FX/derivatives operations, which informs his strategic thinking under complex regulatory and fiscal constraints.
10 years of coding experience
1 year of employment as a software developer
IB, IB at Blue Valley School
Bachelor's degree, International Economics and Management, Bachelor's degree, International Economics and Management at Università Bocconi
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