Summary
Jonathan Chu is a Network Support Engineer with nine years of hands-on experience delivering large-scale network upgrades and support across the New York City metro area. As a freelance Network Analyst he has completed over 1,000 jobs for roughly 50 clients, executing projects for major enterprises including Amazon, Apple, Starbucks, Target, and the U.S. Postal Service. He specializes in multi-site WAN/SD-WAN deployments, dual-WAN failover configurations, and on-site infrastructure work from pre-install surveys to core drilling and fire-stopping coordination. Currently supporting Middlesex County’s Board of Elections network, he blends field-level cabling and hardware skills with remote configuration and testing via console/WebEx. Known for reliably coordinating circuit providers, IP mapping, firmware upgrades, and failover validation, he brings rare end-to-end ownership of complex rollouts. Beyond routine upgrades, he’s repeatedly delivered vendor-specific integrations (e.g., Vonage SmartWAN, VEdge with Cisco) that minimize downtime for high-availability retail and government environments.
9 years of coding experience
21 years of employment as a software developer
Bachelor of Science - BS, Computer Science, Bachelor of Science - BS, Computer Science at The City University of New York