Summary
Jonathan Day is a product manager with nine years of technical and customer-facing experience, currently leading ShipHawk’s TMS roadmap across UI/UX, integrations, and carrier connectivity from Los Angeles. He combines a Computer Science foundation and hands-on engineering background—C++ and Java internships and early software roles—with product discovery, prioritization, and implementation expertise. At ShipHawk he transitioned from implementations to managing three teams, driving features that balanced short-term customer retention with long-term platform strategy while reducing implementation time by ~30%. He regularly bridges sales, engineering, and external partners to scope and deliver integrations for ERPs and ecommerce platforms. Known for documenting and educating users and colleagues, he ensures built features are adopted, not just shipped. Outside core product work he has a track record of building processes and tooling to scale operations, reflecting both technical depth and operational pragmatism.
9 years of coding experience
4 years of employment as a software developer
Bachelor of Science (BS), Computer Science, Bachelor of Science (BS), Computer Science at University of California, Santa Barbara