Summary
Jonathan Eisenzopf is a seasoned technology leader and entrepreneur with nine years focused on turning conversational data into actionable AI for customer experience. As founder and former CTO/Chief Strategy & Research Officer of Talkmap, he built a SaaS platform that semantically enriches customer calls and chats, trains polite, useful conversational agents, and exposes models via a RESTful predictive API supporting long multi-turn interactions. He blends deep research instincts—drawing on linguistics, cognitive science, and graph-theoretic heuristics—with practical engineering across NLP, ML, Spark, Redis, and neural networks using languages from Python and Scala to R and Julia. His background spans product growth and enterprise sales at firms like Avaya and SAP, giving him rare fluency in both technical architecture and executive-facing outcomes. Based in San Francisco, he’s known for shipping research-driven solutions that make complex conversational theory accessible to designers and developers without PhDs. An early standards contributor (RSS, VoiceXML, Perl) who studies how conversation works, he pairs big-picture curiosity with a track record of scaling products and revenues.
9 years of coding experience
20 years of employment as a software developer
Computer Science, Computer Science at Old Dominion University