Jonathan Mercier is a Technical Program Manager with five years' experience leading cross-functional engineering teams at SUSE/Rancher Labs from Spokane, WA. He directs a small team of project managers and coordinates complex integrations across Rancher components like Harvester, Longhorn, and NeuVector while partnering with senior engineering leadership to modernize processes and Confluence documentation. Jonathan blends hands-on technical understanding from prior roles in integrations and React front-end work with proven agile/scrumban delivery, JIRA/Confluence administration, and metrics-driven planning. He’s known for improving team velocity through automated reporting and pragmatic process overhauls, and for mentoring engineers’ professional growth. Colleagues appreciate that he brings a lighthearted culture to high-pressure delivery environments, often using humor and memes to boost morale.
5 years of coding experience
10 years of employment as a software developer
Associates Degree General Studies, Associates Degree General Studies at Glendale Community College
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Jonathan Mercier - Technical Program Manager at SUSE