Jonathan Morales is an experienced game design-focused technologist with eight years in hands-on technical roles and a current position as an Advanced Repair Agent at Geek Squad. A Full Sail University graduate with degrees and certifications in game design and development, he blends systems-level troubleshooting with a creative background in gameplay mechanics and narrative craft. He applies a designer’s mindset to hardware and software repair, translating user needs into practical, reliable solutions under pressure. Based in Wilkes-Barre, PA, Jonathan pairs technical diagnostics with strong communication, often explaining complex fixes in plain language for diverse customers. His eclectic interests—from poetry to aspirations of space—inform a distinctive problem-solving style that values storytelling, user experience, and precision. Always curious, he leverages formal game design training to approach technical challenges with iterative prototyping and creative experimentation.
8 years of coding experience
High School Diploma, General Studies, High School Diploma, General Studies at Pocono Mountain West High School
Bachelor of Science - BS, Interactive Technology - Game Design Concentration, Bachelor of Science - BS, Interactive Technology - Game Design Concentration at Full Sail University
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Jonathan Morales - Advanced Repair Agent at Geeksquad