Jonathan Ruffles
Member Services Officer at Mortgage and Finance Association of Australia (MFAA)
Sydney, New South Wales, Australia
Summary
🤩
Rockstar🎓
Top SchoolJonathan Ruffles is a versatile Member Services Officer in Sydney with 8 years’ experience blending customer-facing roles, account management, and technical support across technology, media, distribution and telecommunications. He has led client relationships and sales administration for major accounts like 20th Century Fox Home Entertainment and overseen technical customer support for software and telecom services. Equally comfortable on the helpdesk as in sales operations, he has a proven knack for translating technical issues into clear outcomes and improving service workflows. Jonathan’s background in sound production and interest in full-stack web and game development give him a creative technical edge uncommon in customer service professionals. At MFAA he applies that mix to member services, bringing process orientation and empathy to stakeholder management. Reliable, detail-focused and technically curious, he excels at bridging product, support and commercial teams.
7 years of coding experience
Diploma Sound Production, Diploma Sound Production at TAFE - Utimo CampusHigher School Certificate, Higher School Certificate at Mossman State High SchoolDiploma of Business Administration, Diploma of Business Administration at TAFE Digital
Github Skills (195)
csrf10
authentication10
firefox-addon10
hierarchy10
cryptocurrency10
job-search10
bundler10
spid10
auth10
crypto10
nuxt-auth10
javascript10
bscscan10
polygon10
solidjs10
Programming languages (12)
Github contributions (5)
pippinmole/BscScanner
Jun 2021 - Jan 2023
A .NET library application to wrap the BscScan API
Contributions:34 commits, 21 PRs, 50 pushes in 1 year 6 months
net-libraryapidotnetwrapbscscan
pippinmole/Game
Jun 2018 - Apr 2019
Contributions:1 release, 151 pushes, 3 branches in 10 months
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