Jonathan Schultz is a Senior Solution Consultant with 11+ years delivering ServiceNow and ITSM solutions across finance, healthcare, government, and retail sectors, currently leading solution delivery and evangelizing a “ServiceNow First” approach at CAI. He blends program- and engagement-level leadership with hands-on SDLC experience—requirements through coding, testing and implementation—consistently driving projects to scope, schedule and budget. Known for strong client communication and business relationship management, he has repeatedly turned complex integrations (SailPoint, Lawson, iHub, RPA) into reliable production services. Jonathan’s background in infrastructure, ITIL-certified process design, and earlier data-center and migration programs gives him practical depth beyond pure consultancy. He also contributes to open-source Python tooling, improving argument parsing, error handling and tests for the popular Gooey project, reflecting a developer’s attention to robustness. Based in Bethlehem, PA, he combines enterprise delivery rigor with a knack for spotting expansion opportunities and operational improvements for clients.
11 years of coding experience
28 years of employment as a software developer
BS Information Systems, BS Information Systems at Penn State University
Turn (almost) any Python command line program into a full GUI application with one line
Role in this project:
Back-end Developer
Contributions:6 commits, 8 PRs, 15 comments in 2 years 7 months
Contributions summary:Jonathan's contributions primarily focused on enhancing the functionality and robustness of the `gooey` library. They made improvements to argument parsing, handling of optional arguments, and subparser integration. Additionally, the user fixed bugs related to process termination and highlighted invalid input fields within the GUI, demonstrating expertise in the library's internal workings and user interaction. Furthermore, the user implemented a feature to overwrite default values using command-line arguments and incorporated unit tests to validate the correctness of implemented features.
A range of tools to help you get more out of NVivo(tm)
Contributions:176 commits, 1 PR, 256 pushes in 4 years 8 months
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Jonathan Schultz - Senior Solution Consultant at CAI