Summary
Jonathan Waller is an experienced IT professional and Support Manager with 14 years of focused software and systems experience and a career stretching back to the mid-1990s. He blends hands-on back-end development, data modelling, BI and data warehousing expertise with practical CI/CD and support leadership, gained across insurance, laboratory services and manufacturing domains. Jonathan has progressed from analyst programmer roles through senior developer positions to managing support teams, demonstrating a strong track record of turning complex technical problems into reliable, production-ready solutions. He is comfortable communicating at all levels and is passionate about continuous improvement and operational excellence. Based in Warwick, he brings both deep institutional knowledge and a pragmatic, cross-disciplinary approach that helps bridge development, analytics and customer-facing support.
14 years of coding experience
29 years of employment as a software developer
BSc, Computer Science, BSc, Computer Science at Coventry University